T +41 41 729 07 29


29. März 2018

Mario Stadelmann, Leiter IT, MedCenter AG

The MedCenter Group combines selected medical services and services for physicians and healthcare professionals in one powerful network. Centralised patient dossiers and interconnected medical knowledge guarantee efficiency and the highest quality in medical treatment.

Comfox AG has been supporting us for a long time in the successful implementation of our IT strategy. Due to the profoundly positive experience from previous projects, as well as the customer testimonials in the cloud area, Comfox became the obvious choice for the modernization of our IT. The focus of the project was the replacement of the outdated server infrastructure with a central cloud solution for the MedCenter Group. Comfox tailored a cloud-based concept to our specific needs: This includes all requirements that are important to us, such as a joint platform for our two practices at the Lucerne train station: the emergency practice «Permanence Bahnhof Luzern MedCenter» and the practice «Praxis am Bahnhof Luzern MedCenter».

The technical solution includes the operation of the complete server environment in the cloud, including the medical software and associated connections to the laboratory equipment. A terminal server acts as a central platform for all users. This ensures high availability and stability of the IT environment. By means of network segmentation and different access groups, security could be further improved. From pre-migration testing to post-migration support, users were supported by Comfox. Currently, around 50 employees use the new cloud environment.

The biggest challenges in the project were the low number of reference installations in the cloud by some software vendors, as well as ensuring the operation of the emergency practice during the migration. Thanks to the excellent coordination between Comfox and the supplier of the medical software, their software solution could be migrated with a full feature set. There were only a few program-specific changes for the doctors and the medical assistants. This resulted in a high user acceptance. Additional benefits such as the mobile workplaces and the location independence created by the cloud environment were well received.

“We are very satisfied with the migration and the collaboration with Comfox AG. We had excellent counsel and we were very pleased with the problem-solving during and after the migration.”

29. März 2018
„The MedCenter Group combines selected medical services and services for physicians and healthcare professionals in one powerful ...“
Mario Stadelmann, Leiter IT, MedCenter AG
14. Juni 2017
„The existing telephone system was getting old and had to be replaced urgently, since it was neither IP capable, nor did it ...“
Ulf Hunziker, Projektleiter Facility Manager, Traco Power
14. Februar 2017
„The Hotel Guarda Val is the unique Maiensässhotel located above the Lenzerheide at 1,600 meters above sea level. But ...“
Ralph Treuthardt, Hoteldirektor, Hotel Guarda Val
8. Februar 2017
„The Lassalle-Haus is a nonprofit organization headed by the Order of the Jesuits, which is based in Edlibach. The old server ...“
Roland Bieri, Leiter Technischer Dienst, Lassalle-Haus
24. August 2016
„The practice of kinesiology and wellness massages in Affoltern am Albis is a small company since 2005. After some time, I ...“
Beatrice Villiger, Geschäftsführerin, Praxis für Kinesiologie und Wellness-Massagen
2. August 2016
„We, the AVS Systems AG, plan and implement professional audio video equipment and set an excellent knowledge of the industry. ...“
Lukas Häfliger, CTO Member of Board
19. Mai 2016
„"We rely on the cloud for the IT in our company. We are now accustomed to it and it works very well. Initially we were skeptical ...“
Thomas Imholz, Imholz Autohaus AG
16. Juni 2015
„We employ approximately 50 people at our three locations in Baden, Zug and Lausanne. previously, a separate telephone system ...“
Marco Reinhard, Infoniqa SQL AG
20. April 2015
„A reliable team with exceptional commitment in their support services!“
Natascha Denti, Luxoft Global Operations GmbH
23. Februar 2015
„Our travel agency employs 25 people at three sites. With the new Comfox Cloud infrastructure, we are more flexible than ever ...“
Bernhard Wyss, Crystal Travel
1. Januar 2015
„Comfox has created a bespoke IT system for our company, in which the telephone and cash systems are also integrated. However, ...“
Markus Linder, Swiss-Chalet Merlischachen AG
1. Januar 2015
„For us, Comfox is a partner who provides competent support in all areas: telephony, networks, installations, hardware and ...“
Thomas Schaller, Innovation Process Technology AG
1. Januar 2015
„We have been working together with Comfox for several years and are very satisfied with their services. We would like to ...“
Christine Aerne, Schöpfer Gastronomie AG
1. Januar 2015
„When working together with us, Comfox has never failed to fully apply the principles of security, competence and speed. Also ...“
Roger von Rotz, Bäckerei von Rotz
comfox AG
Bösch 82
CH-6331 Hünenberg
T +41 41 729 07 29

07:30 – 12:00 Uhr
13:00 – 17:30 Uhr

We look forward to hearing from you.


Contact form
T +41 41 729 07 29